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AI assistant

24/7 · around the clock

Telegram+380 44 300 28 68

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Mon–Fri 09:00–18:00 · Kyiv time

Telegram+380 96 728 95 92
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Privacy policy

Last updated: 29 October 2026

Myrado Studio is Yaroslav Voloshyn, a sole proprietor (ФОП) registered in Ukraine, tax ID 3359306534. He is the controller of the data described below. Contact: hello@myradostudio.com.

What we collect

When you send a request we receive your description of the task, the contact you provide (email, phone, WhatsApp, Telegram), any files or voice notes you attach, and technical data: page, language, ad source (UTM parameters, Google click ID), referring page, browser type, approximate country and city.

If you message our Telegram bot, we receive your messages, your Telegram name and username, and the ad source that brought you from the website to the bot.

If you message the studio’s Telegram account, we receive your messages and your Telegram name, username and ID (see The studio’s Telegram account).

If you call the studio’s mobile number, we receive your number and the time and length of the call (see Phone calls).

If you answer the questions in the form of a personal proposal we sent you, we receive your answers, and your name and comment if you gave them; we keep no IP address or browser data with the answers. The studio team sees them in its cabinet and in its working Telegram chat. In the cabinet they are kept for up to 12 months (longer only once we work together) and are deleted together with your request when you ask.

Why

Telegram bot

The bot is an AI assistant. To write its replies, the conversation text is sent to Anthropic (Claude model), which processes it on our behalf and does not use it to train models. The conversation history is kept for up to 30 days; a brief you agreed to send is kept with our requests. The /reset command clears the conversation. When you agree to send a brief, the bot reports the request (request number, language) to Google Analytics, linked to your website visit unless you refused analytics; the data for that link is kept for up to 90 days.

The studio’s Telegram account

Messages to the studio’s Telegram account are read by our bot through Telegram Business, so that we do not miss them: it forwards them to the studio’s work chat and reminds us if we have not replied yet or the conversation has stalled. The bot does not reply for us and sends nothing on the studio’s behalf. When we ask, it prepares a draft reply for us: the last messages of the conversation and the details of your request are then sent to Anthropic (Claude model, USA), which processes them on our behalf, does not use them to train models and deletes them within 30 days unless its terms or the law require keeping them longer; a person reads the draft, edits it if needed and sends it. The first message, your name and username are kept as a request, for the same periods as other requests; a copy of the last messages of the conversation (up to 30) for reminders and drafts is kept for up to 30 days after the last message, and service records of reminders and drafts for up to 7 days. At your request we will delete these copies too.

Website AI assistant

The Ukrainian and Russian pages have a chat window that opens only when you press its button. An AI assistant answers, not a person — the window says so. To write its replies, the conversation text is sent to Anthropic (Claude model, USA), which processes it on our behalf and does not use it to train models; Anthropic retains API data under its current terms. The conversation is kept in Cloudflare storage for 7 days after the last message and then deleted automatically; a copy stays in your browser (sessionStorage) until you close the tab. Before a conversation starts, Cloudflare Turnstile checks that the request comes from a person. For limits and abuse protection we process your IP address (for IPv6, its network part) and keep it for up to 2 days. If you agree to pass your task to the developer, the brief, your contact and the last messages of the conversation become an ordinary request (see “Where it is stored” and “Retention”). Opening the window, the first message and a sent request reach the site analytics on the same terms as other events (see Cookies and analytics). Please do not send passwords, payment details or other people’s personal data in the chat.

Phone calls

Calls to the studio number are answered by our AI voice assistant — it says so, and that the call is recorded, at the start of the call. The call is recorded so that nothing you said gets lost and we can prepare the brief and the estimate. The voice is processed in real time by ElevenLabs (speech recognition and the assistant’s voice), which keeps the recording for up to 7 days; we see the number you call from and use it only to get back to you. The recording and the transcript are kept together with your request (see “Retention”); the transcript is processed by Anthropic (Claude), which does not use it to train models. If you would rather not talk to the assistant or do not agree to the recording, just say so: the assistant passes on only your number and we call you back ourselves.

When you call us, we ask for your consent to record the call at the start of the conversation. With your consent the recording is kept together with your request, so nothing you said gets lost and we can prepare the brief and the estimate: the recording is transcribed by Cloudflare (Workers AI) and the transcript is processed by Anthropic (Claude), which does not use it to train models. The recording and the transcript are kept as long as the request (see “Retention”) and deleted together with it. If you do not agree to the recording, we only take notes of your request.

After every call to the studio’s mobile number, an app on the studio’s phone sends our server the other party’s number, the time and length of the call and whether we answered — only so that no call is left unanswered: the number becomes a request, and if we missed the call, the server reminds us to call back. The app does not record the conversation or pass on what was said. The number and the times of calls are kept with the request, for the same periods (see “Retention”); the service records for the reminder are kept for up to 3 days.

Call recordings sent for a free review

On the Ukrainian and Russian call-analytics pages a business can send 5–10 recordings of its managers’ calls for a free review. We receive the recordings, your checklist, your answers in the form and a contact for the report. The recordings contain the voices and data of your customers and staff: for those people you remain the controller, and we process the recordings on your instructions and only to prepare your report. Send only recordings whose participants were told the call is recorded and which you have the right to share. The recordings are transcribed by Cloudflare (Workers AI) and the transcripts are analysed by Anthropic (Claude, USA), which does not use them to train models; the developer reads the report before it is sent. The recordings and transcripts are kept with your request and handled like any other request files (see “Where it is stored” and “Retention”). We do not use them for anything else, publish them or share them with other third parties. At your request we will delete them sooner: hello@myradostudio.com.

Cookies and analytics

We use these services to understand how visitors use the site and which ads work:

For visitors in the EEA, the UK and Switzerland these services are not loaded until you agree in the banner. For other visitors they run by default; if you refuse, their cookies are deleted and the services are no longer loaded. Without consent, Google may receive anonymous signals without cookies (Google Consent Mode).

Separately from these services, our hosting provider Cloudflare counts page views and measures how fast pages load (Cloudflare Web Analytics): the page address, the page you came from, browser and device type, country. This counter uses no cookies, stores nothing in your browser and is not designed to identify individual visitors. It runs regardless of your choice in the banner.

The site also keeps in your browser (localStorage) the ad source of your latest visit from an ad or tagged link, for up to 90 days, so a request sent later is credited to the right campaign (unless you refused advertising; in the EEA, the UK and Switzerland only with your consent), plus your cookie choice and animation preference. The form draft is kept only until you close the tab.

Where it is stored

Requests and files are stored in Cloudflare’s secure storage and delivered to the studio’s work Telegram and email. Data is processed only by the services needed to run the website: Cloudflare (hosting and storage), Telegram (notifications), Resend (email delivery), Anthropic (bot replies, the website assistant, the demo, briefs from call recordings, the review of recordings you send, drafts of our replies in the studio’s Telegram account), ElevenLabs (demo voice, see AI receptionist demo), Google and Microsoft (analytics and advertising, as described above). We never sell your data or share it with other third parties.

Retention

Requests that don’t turn into projects are kept for up to 12 months; contract data as long as the law requires.

Requests that did not lead to a deal are automatically anonymised 12 months after they arrive: we delete the contact details, the text, files and the conversation with the bot, and keep only anonymous statistics (date, ad source, outcome). At your request we will delete all data about you sooner. Database backups are kept for up to 30 days and are deleted automatically.

Your rights

You can request a copy, correction or deletion of your data at any time: hello@myradostudio.com.

AI receptionist demo

Controller: Yaroslav Voloshyn, sole proprietor (Myrado Studio), tax ID 3359306534 (hello@myradostudio.com). We read the public pages of the site you enter (or the files you upload) to build a demo (legitimate interest; you confirm you represent the business or may show its data). Chat messages are processed by Anthropic (USA), voice conversations by ElevenLabs (USA, recorded with your consent), Telegram voice notes and screenshots by Cloudflare. Transfers to the USA rely on your consent and the providers’ data processing agreements with standard contractual clauses. All demo data is deleted after 7 days or immediately with the “Delete demo” button (backups: up to 30 days at Cloudflare; Anthropic retains API data under its current terms). ElevenLabs may keep it for up to 7 days if immediate deletion fails; Telegram messages older than 48 hours cannot be deleted by the bot — please delete them yourself. Your IP address and country are used for limits and abuse protection and kept for up to 7 days; a site owner’s removal request contact is kept for 30 days. For demo statistics we keep anonymous session data (source type, number of messages and calls, cost, the ad source of the visit) with no time limit, and the site name and country for up to 8 days. If you left a request from the demo, the site name and the proposal we showed you (services and prices from your site, findings) are kept with the request and deleted together with it. You may access, correct or delete your data, withdraw consent, object and complain to a supervisory authority: hello@myradostudio.com. Site owners can request removal of all demos of their site.

Demo crawler MyradoDemoBot

When a visitor creates a demo from a website address, our crawler MyradoDemoBot/1.0 reads up to 15 public pages of that site plus robots.txt and sitemap.xml. It honours robots.txt (token myradodemobot or *) and AI opt-out signals (Content-Signal: ai-input=no, noai in the robots meta tag and the X-Robots-Tag header). To opt out, add User-agent: myradodemobot / Disallow: / to robots.txt or email hello@myradostudio.com.

Site reader MyradoProspectBot

We keep our own list of businesses we may offer our services to (legitimate interest). Names, addresses, opening hours and business contacts come from the open map OpenStreetMap; our reader MyradoProspectBot/1.0 opens one page of a business’s own site (the one the map lists) and its robots.txt, looks for online booking, a chat and prices, and keeps the page title and the business contacts published there: phones, email, links to Instagram, Telegram, Facebook, Viber and WhatsApp. It does not open pages on booking platforms, directories or social networks. It honours robots.txt (token myradoprospectbot or *). To opt out, add User-agent: myradoprospectbot / Disallow: / to robots.txt. The list is kept in the studio’s cabinet (a Cloudflare D1 database; Cloudflare keeps its backups for up to 30 days) until we remove the business. To have yours removed at once, email hello@myradostudio.com: we remember its map entry, site and phone and do not add the business with them again.

Sometimes we build an «Адмін 24/7» demo from the own site of a business on the list ourselves, to show its owner how it would work. It is the same demo as described above: read by MyradoDemoBot under robots.txt, made only of the site’s public data, kept for 7 days and deleted with the «Видалити демо» button on its page or by email to hello@myradostudio.com. Whoever receives the link sees the demo’s terms and accepts them before it opens. We send the link to the business ourselves, in our first message; we keep it too, so we can open the demo just as you can, and our cabinet shows how many messages and calls it had, whether Telegram was connected and whether a call with the developer was asked for. The text of the message may be drafted by AI (Anthropic) from what the list holds, but a person sends it — we do no automated mailings.

If a business answers, our cabinet keeps the correspondence with it (what we sent and what it replied) and short notes on what we saw on its pages — together with that business on the list, until we delete it. We do not record the names or contacts of its clients or of review authors. To have a business deleted together with the correspondence, write to hello@myradostudio.com.