Done-for-you AI receptionist for dental & medical offices
An AI receptionist for your dental or medical office that answers, books and reschedules 24/7
It picks up calls and texts when your front desk can’t. It books and reschedules appointments in your practice software where an API is available, sends reminders and collects new-patient details. Insurance and pricing questions get answers from content you approve. Anything clinical goes to your staff.
- Done for you: we build it, connect your phone line and test it on your real call types
- No medical advice: clinical questions go straight to your team
- Voice from $2,000, live in 1–2 weeks. Texting and reminders from $3,500
Or message us directly
Tell us about your practice — plan and fixed quote in 24 hours
Share how many providers you have, the practice software you use and what happens to after-hours calls today.
- 48 hto a working demo on your data
- 2 weekstypical time to production
- 30 daysof tuning included
- 1 engineerowns your project end-to-end
Why practices look at AI
Where the front desk loses patients today
Your team is checking patients in, handling payments and assisting chairside. The phone keeps ringing anyway, and a caller who reaches voicemail may never call back.
Calls during treatment and after hours
A new patient calls at 6:30 pm or while everyone is with patients. They get voicemail and call the next office on their list.
Insurance and pricing questions on repeat
“Do you take my insurance?” “How much is a cleaning?” “Where do I park?” Your team answers them between check-ins.
Phone tag on reschedules
Patients cancel by voicemail, text or web form. Someone has to call back, find a new time and update the schedule by hand.
Empty chairs after late cancellations
When a patient cancels the night before, nobody is there to offer the slot to someone else. The chair stays empty.
See it work
9:14 pm. A patient can’t make Thursday — the agent moves the cleaning
Patients reply to reminder texts after hours. The agent finds a new time and moves the appointment in your practice software. It answers the insurance question from your approved FAQ and leaves the benefits check to your team.
Approved answers only
Insurance, pricing, prep and office policies come from content your team signed off on. If the answer isn’t there, the agent says so and passes it on.
Clinical questions go to your staff
The agent is set up not to diagnose or advise on symptoms, medications or treatment. For urgent cases it follows your script and alerts your staff.
Works inside your schedule
Books and moves visits in your practice software via its API or an integration layer, where one is available. Otherwise it sends the request to your team.
- Reminder texted: cleaning, Thu 10:30 am
Hi, I can’t make Thursday. Anything early next week? Also, do you take my new insurance? It’s a PPO through work.
pms.find_slots("cleaning", "Mon–Tue") → Mon 8:00 · Tue 16:30kb.search("PPO insurance", source="approved_faq") → accepted plans · benefits verified by staffNo problem! I can move your cleaning to Monday at 8:00 am or Tuesday at 4:30 pm. We accept most PPO plans, and our front desk checks your exact benefits before the visit.
Tuesday at 4:30, please.
pms.reschedule("#C-4418", "Tue 16:30") → ok · Thu 10:30 offered to waitlistDone! You’re booked for Tuesday at 4:30 pm. I’ve asked the front desk to verify your new insurance — they’ll text you if they need anything.
- Benefits-check task created for the front desk
Demo scenario, practice name is fictional.
What the agent does
What a dental AI receptionist handles for your front desk
AI phone answering and texting for your dental practice. The agent handles routine calls and texts, so your team can focus on the patients in the office.
- 01
Answers calls day and night
Picks up when your team is chairside, at lunch and after hours, in a natural voice. No voicemail maze, no hold music.
- 02
Books and reschedules
Offers open times by appointment type and provider. It books, moves or cancels appointments in your practice software where an integration is available, then texts a confirmation.
- 03
Reminders and confirmations
Sends reminders to patients who opted in to texts. They confirm, cancel or reschedule by reply, and freed-up slots can go to patients on your waitlist.
- 04
New-patient intake
Collects name, contact details, reason for the visit and insurance carrier, then sends your intake forms before the first appointment.
- 05
Insurance and pricing FAQs
Answers “Do you take my plan?” and “How much is a cleaning?” only from content your team approved. Benefit checks stay with staff.
- 06
Clinical questions go to staff
Symptoms, medications and treatment questions are handed to your team with a summary. Urgent cases follow your script.
- 07
Recall and unscheduled treatment
Texts patients who opted in and are due for a cleaning or have unscheduled treatment, then offers a time.
- 08
Privacy by default
Collects only the data each task needs, limits staff access by role and keeps an audit log of every action.
What you can launch
Agents to start with at your practice
Start with the AI receptionist: an AI voice agent for your dental or medical clinic’s phone line. Add chat and texting for patient questions, plus a follow-up agent for new-patient inquiries from your website and ads.
01 / VOICE
AI receptionist
Answers every call in a natural voice, books appointments and never puts anyone on hold.
- Inbound calls after hours or on overflow
- Qualifies callers and books into your calendar
- Missed-call text-back and call summaries
02 / SUPPORT
AI customer support agent
Resolves repetitive tickets instantly and escalates the rest with full context.
- Answers from your help center with sources
- Order status, returns, account questions
- Hands off to Zendesk, Intercom or Slack
03 / SALES
AI sales & lead qualification agent
Engages every inbound lead in seconds and routes the hot ones to your closers.
- Asks your qualification questions
- Books calls and follows up automatically
- Creates and updates deals in your CRM
Need something bigger?
Multi-step agents, MCP servers and Claude integrations for internal tools, company-wide AI assistants with human approvals and access control — designed around your systems. White-label builds for agencies, too.
Compare
Your front-desk phone: four ways to cover it
Each has its place. Here’s how they compare for a practice that wants fewer missed calls, less phone tag and no clinical answers from a bot.
| — | Voicemail | Answering service | AI receptionist app (subscription) | Done-for-you AI receptionist |
|---|---|---|---|---|
| Who picks up after hours | A recording | A live operator, depending on the plan | The app, 24/7 | The agent, 24/7 |
| Booking and rescheduling | Staff call back later | Often takes a message | In the software the app supports | In your practice software where an API is available, otherwise a task for staff |
| Insurance and pricing answers | Wait for a callback | Depends on the script | From the settings you fill in | From your approved FAQ, tested on your real questions |
| Clinical questions | Wait for a callback | Passed to your team | Depends on how you configure it | Not answered — handed to staff with a summary |
| Who sets it up and tunes it | You | The provider | Usually your team, in the app | The engineer who built it — 30 days of tuning included |
| Cost | Part of your phone plan | Monthly fee or per-minute billing | Monthly subscription | From $2,000 for voice, $3,500 with texting and reminders; optional care; usage at cost |
How we work
From brief to a live AI front desk: 1–2 weeks for voice, 2–3 with texting
Day 0
Brief
Tell us your appointment types, providers, hours, insurance list and what happens to calls today. Within 24 hours you get a plan and a fixed quote.
Days 1–3
Demo on your FAQ and rules
We load your FAQ and scheduling rules — no patient records — and build the first call flow. You test a working agent before the main invoice.
Days 3–21
Connect and test
We connect your phone line, texting and your practice software where an API is available, then test real call types: new patients, reschedules, insurance questions and urgent cases. If your software vendor has to approve API access, we plan for that time up front.
After launch
Tuning and care
30 days of tuning included. We review conversations with your office manager, update answers and adjust hand-off rules.
Pricing
Fixed-price builds for practices
A single phone line with one schedule fits Starter. Texting, reminders and more channels fit Growth. You get a fixed quote after a short brief. Model and phone usage is billed at cost on your own accounts.
Starter
One agent, one channel — chat or voice
from $2,000
care from $250/molive in 1–2 weeks
- Website chat, WhatsApp or phone
- Knowledge base: pricing, FAQ, policies
- Lead capture and booking into 1 calendar
- Human hand-off and summaries
- 30 days of tuning
- Most popular
Growth
Omnichannel sales & booking with CRM
from $3,500
care from $450/molive in 2–3 weeks
- Voice + chat on up to 3 channels
- CRM integration (HubSpot, GHL, Pipedrive…)
- Follow-ups, reminders, missed-call text-back
- Tested on your real conversations
- Dashboard and weekly reports
- 30 days of tuning
Custom
Complex workflows and internal AI
from $8,000
care from $900/molive in 3–6 weeks
- Multi-agent workflows with approvals
- RAG with citations and access control
- MCP / Claude integrations to your tools
- Evals and accuracy reports
- Security review, docs and team training
- Milestone payments — the larger part only after acceptance.
- LLM and telephony usage is billed at cost on your own accounts. We estimate it before we start.
- Just need workflows? n8n / Make automations from $800. Agent rescue & audit from $400.
FAQ
Questions from dental and medical practices
How much does an AI receptionist for a dental office cost?
A voice AI receptionist starts at $2,000 as a fixed-price build, with 30 days of tuning included and optional care from $250/mo. Texting, reminders and several channels with CRM integration fit the Growth plan from $3,500. Model and phone usage is billed at cost on your own accounts, and we estimate it before we start.
Can an AI receptionist book into Dentrix or Open Dental?
It can, if your practice-management software — for example Dentrix or Open Dental — offers an API or an integration layer that your version and license allow. Some vendors charge for API access or must approve it first. When direct booking isn’t possible, the agent collects the request and creates a task for your front desk. We confirm what your setup allows during the brief.
Is an AI receptionist HIPAA compliant?
That depends on your whole setup and your policies, so we don’t sell a compliance label. We can use vendors that offer HIPAA-eligible plans and BAAs, keep only the data the agent needs, restrict access by role and keep audit logs of every action. How we access conversation logs during setup and tuning — for example, only de-identified transcripts or only inside your accounts — is agreed in writing. Your compliance team approves the whole setup before launch.
Will the AI give patients medical or dental advice?
No. The agent is set up not to diagnose, suggest treatment or comment on symptoms and medications. For urgent cases it follows your script — for example, directing the patient to emergency services or your on-call line — and alerts your staff with a summary.
Can a dental AI receptionist answer insurance questions?
It answers general questions — which plans you accept, whether you file claims, payment options — only from content your team approved. It doesn’t quote coverage or benefits for a specific patient. That check stays with your front desk, and the agent creates a task for it.
Can an AI receptionist work for a medical office, not just a dental one?
Yes. Primary care, specialty and med-spa practices need the same basics: answering calls, booking, reminders, intake and FAQs. We adapt appointment types, intake questions and hand-off rules to your practice, and the no-medical-advice rule stays the same.
How fast can we set up an AI front desk for our dental office?
You get a working demo on your FAQ and scheduling rules in about 48 hours. A voice receptionist goes live in 1–2 weeks; with texting, reminders and more channels, plan for 2–3 weeks. Before launch we test it on your real call types, including urgent and unclear ones.
Let’s start
See an AI receptionist handle your practice’s typical calls
Send your FAQ, insurance list or a few typical patient questions. Within 24 hours you get a plan and a fixed quote. Then you test a working demo before the main invoice.
Or message us directly